What Do International Students Need?

The Role of Family and Community Supports for Adjustment, Engagement, and Organizational Citizenship Behavior

Keywords: adjustment, community support, engagement, family support, international students, organizational citizenship behavior

Abstract

This study aimed to investigate the relationships between perceived family support and community support and the organizational citizenship behavior of international students in U.S. higher education institutions. It also examined the mediating effects of cross-cultural adjustment and engagement on the relationships. Data were collected from 1,436 international students in one university located in the southwestern United States. Building on previous studies that have used a top-down managerial approach, this study used a noninstitutional/person-based approach to validate two guiding theories (spillover theory and job demands–resources model) and related former empirical studies. The results help stakeholders visualize a holistic picture of the international student experience. Such knowledge enables higher education institutions to make data-driven decisions about how to strategically prioritize resources to assist international students.

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Author Biographies

Dae Seok Chai, Colorado State University, USA

DAE SEOK CHAI, PhD, is an Assistant Professor of Organizational Learning, Performance and Change in the School of Education at Colorado State University. He has three research interests: expatriation effectiveness, organization change and development in an international context, and leadership in diverse cultural contexts.

Huyen Thi Minh Van, Texas A&M University, USA

HUYEN THI MINH VAN is a PhD candidate in Human Resource Development at Texas A& M University. She is also affiliated with Foreign Trade University (Vietnam) as a faculty of business education and marketing. Her research interests cover employee engagement in small and medium businesses, international student engagement, and development of talent and emerging leadership in the profit sector.

Chih-Wei Wang, Texas A & M University, USA

CHIH-WEI WANG is a PhD candidate in the Human Resource Development program at Texas A&M University. She earned her MBA degree in International Business from Yuan Ze University, Chung-Li, Taiwan. Her research interests include coaching, knowledge sharing and international HRD.

Jin Lee, Texas State University, USA

JIN LEE, PhD, is an Assistant Professor of Adult, Professional and Community Education at Texas State University. His current research interests are entrepreneurship, leadership and identity development among professionals. His approaches are grounded in sociological perspectives such as social constructionist, symbolic interactionism, and structuralism.

Jia Wang, Texas A&M University, USA

JIA WANG, PhD, is a Professor of Human Resource Development at Texas A&M University. Her research focuses on international/national and cross-cultural HRD, workplace learning, organizational crisis management, workplace incivility, and career/family issues. Currently, she serves as the Editor-in-Chief of Human Resource Development Review.

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Published
2020-08-15
How to Cite
Chai, D. S., Van, H. T. M., Wang, C.-W., Lee, J., & Wang, J. (2020). What Do International Students Need?. Journal of International Students, 10(3), 571- 589. https://doi.org/10.32674/jis.v10i3.1235
Section
Research Articles